Frequently Asked Questions

Below are some answers to Frequently Asked Questions. If you need further assistance, you can use our online form. Or, you can telephone a branch library.

GET A LIBRARY CARD

Sign Up Online to get a library card. You will need to come in person to an MFRL branch and present a photo ID and verification of your mailing address within 30 days to get a permenant card. Library cards are free for Virginia residents. Cards are also free for out of state residents who work, go to school, or own property in Floyd or Montgomery Counties. For an annual fee of $25.00, others may get a library card. View our Registration Policy for more information.

FIND AN ITEM FROM THE LIBRARY

Click on Catalog. Search by keyword, title, author, or subject. Or use the Catalog Search box at the top of the right column on our front page.

If you need help using the Online Catalog, we have a short Niche Academy series on using the Catalog.

RENEW LIBRARY MATERIALS

Visit our Renew Materials and Manage Account page and type in your User ID (your barcode number) and your PIN. Once Logged In you can click My Account to review your Personal information, Checkouts (to renew them), Holds and Fines if any.

We love book donations. Please take your donations to the front desk of any branch. If you have a large amount, please call the library to make arrangements. We will be happy to provide you with a receipt if you ask. If we are unable to use the donation in our collection, we often give them to our Friends of the Library organization for their book sale. Any money they raise comes back to the library to support our programs. Please see our Donation Policy for more information.

MONETARY DONATIONS

We gladly accept monetary donations. There are several ways you can donate. Simply mail it to the Montgomary-Floyd Regional Library at 125 Sheltman Street, Christiansburg, VA 24073 or leave your donation at the front desk of any of our libraries. You may also donate to the Montgomery-Floyd Regional Library Foundation at the same address.

FIND EVENTS & ACTIVITIES

Our Programs page lists many of our ongoing and re-occuring programs. Our Calendar page lists all of our upcoming events for the month.

RESERVE LIBRARY MATERIALS

To reserve an item you will need to find it by searching our Online Catalog and Log In to your account. You can do this in either order.

Log In: At the top right of Online Catalog Click Log In and use your User ID (your barcode number) and your PIN.

Search: Search for material in the Catalog. Next, click on Place Hold on the right. A window will pop-up asking which branch you want to pick your hold up at, once you've chosen you can click on the Place Hold(s) button at the bottom to place your hold. If you need help using the Online Catalog, we have a short Niche Academy series on using the Catalog.

RESERVE A MEETING ROOM

Information is located on our Services page.

RESERVE THE COMPUTER LAB

Telephone the Jessie-Peterman Memorial Library or Meadowbrook Library.

RESERVE A COMPUTER

Computer reservations can be made online. A library card (and PIN) in good standing is required.

PAY FINES AND FEES

Fines and fees may be paid by cash, check or credit/debit card in any branch library. Bills may also be paid online. Visit our Bill Payment page for more information.

GET ITEMS FROM ANOTHER LIBRARY

MFRL transfers requested items from one branch to another for patrons at no charge. If you are looking for material that MFRL does not own, we can request items from other systems on your behalf. Each system's ILL policies are unique. Most systems will not ILL new items, CDs or DVDs. There is a $5.00 fee per item and payment is expected when the ILL request is fulfilled.