Frequently Asked Questions
GET A LIBRARY CARD
Come in person to an MFRL branch. Present a photo ID and verification of your mailing address. Library cards are free for Virginia residents. Cards are also free for out of state residents who work, go to school, or own property in Floyd or Montgomery Counties. For an annual fee of $25.00, others may get a library card. View our Registration Policy for more information.
FIND AN ITEM FROM THE LIBRARY
RENEW LIBRARY MATERIALS
Visit our Renew Materials and Manage Account page and type in your User ID (your barcode number) and your PIN. This will ensure that you are logged in to the Online Catalog throughout your session. From this screen you can Renew Your Materials, Review Your Account, and Change your PIN.
We love book donations. Please take your donations to the front desk of any branch. If you have a large amount, please call the library to make arrangements. We will be happy to provide you with a receipt if you ask. If we are unable to use the donation in our collection, we will give them to our Friends of the Library organization for their book sale. Any money they raise comes back to the library to support our programs. Please see our Donation Policy for more information.
We gladly accept monetary donations. There are several ways you can donate. Simply mail it to the Montgomary-Floyd Regional Library at 125 Sheltman Street, Christiansburg, VA 24073 or leave your donation at the front desk of any of our libraries. You may also donate to the Montgomery-Floyd Regional Library Foundation at the same address.
FIND EVENTS & ACTIVITIES
RESERVE LIBRARY MATERIALS
Click on Search Catalog. At the top right of the screen, log in with your User ID (your barcode number) and your PIN. Search for material, then click on the Details button of the material you want. Next, click on place hold on the left. When at the hold screen, click on the place hold button at the bottom to place your hold.
RESERVE A MEETING ROOM
Information is located on our Services page.
RESERVE THE COMPUTER LAB
RESERVE A COMPUTER
Computer reservations can be made online. A library card (and PIN) in good standing is required.
PAY FINES AND FEES
Fines and fees may be paid by cash, check or credit/debit card in any branch library. Bills may also be paid online. Visit our Bill Payment page for more information.
GET ITEMS FROM ANOTHER LIBRARY
MFRL transfers requested items from one branch to another for patrons at no charge. If you are looking for material that MFRL does not own, we can request items from other systems on your behalf. Each system's ILL policies are unique. Most systems will not ILL new items, CDs or DVDs. There is a $5.00 fee per item and payment is expected when the ILL request is fulfilled.